CaptainBiz Video Support

Hello CaptainBiz users! Your success is our priority, and in today’s tutorial, we’ll be your guide on how to seek support if you ever encounter questions or issues while navigating our platform. At CaptainBiz, we believe in making your experience seamless and hassle-free. Let’s dive into the details.

How you can register yourself on Logo CaptainBiz business software.

How to add your company details in Logo CaptainBiz business software.

How to create party in Logo CaptainBiz business software.

How to do document sequence & settings in Logo CaptainBiz business software.

How to add Bank Account in Logo CaptainBiz business software.

How to add Cash account in Logo CaptainBiz business software.

How to Add Product in Logo CaptainBiz business software.

How to Add Service in Logo CaptainBiz business software.

How to create Purchase Order in Logo CaptainBiz business software.

How to Create Purchase Invoice in Logo CaptainBiz business software.

How to Create Purchase Invoice Payment in Logo CaptainBiz business software.

How to create Sales Order in Logo CaptainBiz business software.

How to create Sales Invoice in Logo CaptainBiz business software.

How to create Sales Invoice collection slip in Logo CaptainBiz business software.

How to do stock transaction in Logo CaptainBiz business software.

How to create a Service Purchase Invoice in Logo CaptainBiz business software.

How to add new user in Logo CaptainBiz business software.

The first step in seeking support is straightforward. Click on 'Support' from the dropdown menu, and under it, select 'Contact.' Here, you'll discover our contact number and email address, connecting you directly with our dedicated customer support team. We understand that timely assistance is crucial, and our team is ready to address your queries promptly.

Step 1

Contacting Customer Support

For those who prefer a more direct approach, simply scroll down and locate the option to add your mobile number and a detailed message regarding your complaint. Our team is committed to assisting you as soon as possible, ensuring that your concerns are heard and addressed promptly.

Step 2

Dropping Your Complaint

An excellent way to find answers independently is by exploring our Frequently Asked Questions or FAQs. Click on 'FAQ' under 'Support,' and you can select specific sections tailored to your concerns, such as 'Sales,' 'Purchase,' 'Items,' 'Reports,' 'Settings,' 'GSTR,' or 'Tally Export.'

Within each section, you'll discover a wealth of FAQs covering a diverse range of topics. Reading through these FAQs provides an opportunity to potentially solve your issue without the need for direct contact. We aim to empower you with all the information you need right at your fingertips.

Step 3

Exploring FAQs

Seeking support in CaptainBiz is designed to be a straightforward process, reflecting our commitment to ensuring a smooth user experience. Should you ever need assistance, our support team is just a message or call away, ready to provide the help you require. Thank you for choosing CaptainBiz – where Digital Bill Banao meets Business Badhao.

CaptainBiz In Media

Customer Testimonial

"We'll surely recommend CaptainBiz to everyone who is looking at the most effective GST ready billing and Accounting software. From sales order and invoicing to payments – we now handle all transactions with one software. Our sales, purchase and accounts team has access to the same accounting data which has greatly eliminated billing errors, improved data accuracy and strengthened the revenue recognition process. It comes in very handy for daily billing. Thanks to CaptainBiz."

Stellant Communications 21. June, 2023.

"We are distributors of confectionery items based out of Bihar. Our billing used to happen manually over the years until Vyapari helped us to automate the entire billing process. Am raising my purchase and sales invoices through a mobile app with ease and it’s no more a time consuming task for us. Thanks to CaptainBiz for streamlining how business works"

Jai Maa Santoshi Traders 12. May, 2022.

"CaptainBiz is for anyone who is looking for a fast and error-free generation of GST invoices and reports. It keeps a track of every detail such as the inventory, loss statements, accuracy of income, profit and loss accounts and cash flow statements of your business. It has made me run my business without any hassles and has saved a lot of my time. I would recommend this to everyone who is too busy to keep track of everything manually."

Digital Beej 11. November, 2023.

Frequently Asked Questions

How quickly can I expect a response from customer support?

Our support team is dedicated to providing timely assistance. You can typically expect a response within 24 hours.

Is there a specific time frame for contacting customer support?

No, our support services are available round the clock. Feel free to reach out whenever you need assistance.

Can I track the status of my support request?

Yes, once you've contacted our support team, you'll receive updates on the status of your request.

Are there video tutorials available for common issues?

Absolutely! Check our 'Tutorials' section for video guides that can help you troubleshoot common issues on your own.

Can I provide feedback on my support experience?

Yes, we welcome your feedback! Feel free to let us know about your support experience, helping us improve our services.